It’s great news when you don’t need our services! Inevitably, there will come a time that you or a family member will be involved in an incident that will result in needing to find a body shop…and that’s ok because, we are here to help make this stress-free. It’s our job to make sure you have all the information you need to make the best decision when it comes to choosing the right shop for the job.
- Do Your Research – When it comes to finding the right auto body shop, we recommend researching the company. It’s good to know how many years they’ve been in business. If they have been around for many years, it’s usually a good sign that they provide great service and have a solid reputation. Next, we suggest reading reviews and testimonials on social media and Google to give you a good idea of how they conduct business and how they treat their customers.
- Recommendations by Insurance Co. Does NOT Always Equal Great Quality or Service – It seems that a lot of people rely on insurance companies to dictate who they can use for body work. Please know that you don’t have to use their recommended shops to repair your vehicle. A lot of insurance companies have “preferred” companies they will suggest based solely on price and not on the quality of work or safety standards. You have the right choose which shop you wish to have your vehicle repaired.
- Comfort Level – You should always feel comfortable asking questions and feel fully informed when you are trusting a body shop to work on your vehicle. If you are made to feel like a fool when you ask questions or if you feel like you aren’t getting a direct answer, it’s time to move on and find a new body shop. Transparency and communication are important parts of providing great customer service and we want to make sure you feel comfortable and that all of your questions have been answered.
- Trust Your Gut – If something feels off, it probably is. So, ask questions, read reviews, and feel confident leaving your vehicle in the hands of expert technicians that will take pride delivering high-quality service.
If you are in need of collision repair, animal or deer hit damage, or just need to fix that scratch or dent you have been putting off, we would be happy to give you a free estimate. At Sam Jackson’s Auto Body Repair, we will provide prompt and reliable services to get your vehicle back to normal as soon as possible. Give us a call to schedule your estimate today! 937-642-4686
